All Units & Reservations are prepaid bookings. Please read and understand our policies prior to making a reservation. Minimum stay requirements, occupancy and time requirements (check-in & check-out) ARE STRICTLY ENFORCED.

Minimums

Two Night minimums on all lodging units! Three Night minimum on Holiday bookings : Memorial Day, Fourth of July & Labor Day

Lodging Rentals

Requires a minimum one night prepayment at time of booking. Remaining balance is due in full no later than 45 days prior to arrival date. If cancelled outside 45 days prior to arrival, a penalty of half the nightly rate per unit, plus tax (where applicable) will be assessed and the remaining balance will be refunded. Cancellations requested WITHIN 45 DAYS prior to arrival will result in NO REFUNDS BEING ISSUED. Written notification of cancellation strictly required to process a cancellation.

Houseboat Rentals

Requires a minimum $500 prepayment at time of booking. Remaining balance is due in full no later than 45 days prior to arrival date. If cancelled outside of 45 days prior to arrival, a penalty of $250 plus tax (where applicable), per unit cancelled will be assessed and the remaining balance will be refunded. Cancellations requested WITHIN 45 DAYS prior to arrival will result in NO REFUNDS BEING ISSUED. Written notification of cancellation required to process a cancellation.

Small Boat Rentals

Requires prepayment in full at time of booking. If cancelled outside 48 hours of the arrival date, a penalty of half the daily rate per unit, plus tax (where applicable) will be assessed and the remaining balance will be refunded. Cancellations requested WITHIN 48 HOURS prior to arrival will result in NO REFUNDS BEING ISSUED. Written notification of cancellation required to process a cancellation.

Processing Fees

Pre-payments may be transferred to alternative dates or units inside the same calendar year and outside of 45 days prior to arrival for a fee of $100.

Damages / Security Deposits

A signed liability waiver, valid ID and credit card are required at check-in. Failure to comply will result in forfeiture of the rental without refund.

Inclement Weather (Small Boat Rentals ONLY)

Rain checks may be issued for 100% of unused rental due to unfavorable weather conditions, as determined by the marina manager. Taking possession of a rental voids eligibility for rain-check status and is considered a redeemed rental. Eligibility for rain checks is a decision made day of the rental only, as forecasts models cover large areas and may have no impact on the scheduled rental. Rain checks are active for one year and then are expired if not redeemed. Rain checks must be used intact and may not be split among various dates and/or units.

Exception for Cancellation Policies

No refunds are issued for cancellation of rentals in holiday or special event rental seasons even if cancelled according to published guidelines.